Mike Ferguson
Independent Analyst
Companies are focusing on their online business more than ever before, which means they are investing heavily in digital transformation. This includes a focus on “The Customer”, their needs and insights. Customers have a choice, switching is easy and customer loyalty is cheap, this makes it even more important to know your customer and deliver to their requirements.
Download this whitepaper to find out:
- How customer interaction is evolving in a digital world
- How successful enterprises manage and access their customer intelligence using data virtualization
- Why data virtualization gives organizations a competitive edge by helping enterprises better manage their digital marketing spend
- What the role of data virtualization is in a customer oriented logical data warehouse and omni-channel customer segmentation
- And finally, how a customer oriented logical data warehouse can be used to make a better more personal customer experience using more optimized attributes in your recommendation engine(s)
