Telenor is a global telecommunications provider operating across Europe, the Middle East, and Asia. To manage customer satisfaction and other metrics, the company needs to integrate data across its entire telecommunications network, often in real time. However, Telenor cannot leverage the public cloud due to regulatory restrictions, so the company implemented the Denodo Platform.
A Virtual Big Data Platform
With the Denodo Platform, Telenor implemented a data virtualization layer that enabled analytics and safe data sharing across all geographies, significantly saving data center operating costs. With the Denodo Platform, Telenor has effectively implemented a unified, virtual, big data platform, fully integrated with the company’s campaign management solution, which Telenor Commercial and Marketing teams use globally to drive improved customer onboarding and satisfaction.
Telenor identified more than 50 additional use cases that will go through the Denodo Platform, establishing the platform as the company’s enterprise-wide data virtualization platform. Telenor strives to be the first AI-based telecommunications provider, and to be ahead of the competition, and Denodo is helping Telenor to achieve those goals.
At a glance